WE ARE HERE TO HELP
How can we help?
Find answers to common questions about using Đọc Sớ.
Does Đọc Sớ replace traditional ritual guidance?+
Đọc Sớ helps you find and read ritual prayers. Customs may differ by region, family and religious community. Consult someone knowledgeable when needed.
Why can’t I hear the reading?+
Check media volume, audio output and your internet connection. If using a Bluetooth speaker, confirm it is connected to your phone and try again.
Why am I not receiving lunar reminders?+
Check notification permissions, Do Not Disturb and background activity restrictions on your phone. Check the lunar date and reminder time selected in the app.
Where can I download the app?+
Đọc Sớ is preparing to launch. Official App Store and Google Play links will be added to the download page.
How do I delete my information or account?+
See Delete account & data for the scope of requests and details to prepare. Contact support at [email protected].